Privacy Policy

Overview

FlyMore is operated by Leviate Air Group (“we,” “us,” or “our”). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit flymore.app or use our services.

Information We Collect

We may collect the following categories of information:

• Account information — name, email address, phone number, and account credentials when you create an account.
• Trip details — routes, dates, passenger counts, and preferences submitted through quote requests.
• Communication records — messages and interactions between you and our charter advisory team.
• Payment information — billing details for subscription and service fees. Flight payments made directly to operators are not processed or stored by FlyMore.
• Usage data — browser type, IP address, device information, pages visited, and interactions with our platform, collected automatically through cookies and similar technologies.

How We Use Your Information

• To source and deliver verified charter quotes on your behalf
• To connect you with your dedicated charter advisor
• To process subscription payments and manage your account
• To send service updates, booking confirmations, and relevant communications
• To improve our platform, features, and user experience
• To comply with legal obligations and enforce our terms

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contract performance— processing necessary to provide the services you've subscribed to.
• Consent — when you opt in to marketing emails or non-essential cookies.
• Legitimate interest — to improve our platform, prevent fraud, and ensure security.
• Legal obligation — when required to comply with applicable laws or regulations.

How We Share Your Information

We do not sell your personal data. We may share your information in the following circumstances:

• Charter operators — trip details shared with vetted operators to obtain quotes on your behalf. Operator identity is only disclosed to active subscribers.
• Leviate Air Group — as our parent company, Leviate may access data to provide charter advisory and managed booking services.
• Service providers — trusted third parties that help us operate the platform (hosting, analytics, payment processing), bound by confidentiality agreements.
• Legal requirements — when required by law, court order, or to protect the rights and safety of our users and company.

Data Security

We implement industry-standard security measures to protect your personal information, including encryption in transit and at rest, access controls, and regular security assessments. While no system is completely secure, we take reasonable precautions to safeguard your data.

Data Retention

We retain your personal data for as long as your account is active or as needed to provide our services. After account closure, we may retain certain data for a reasonable period to comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data at any time by contacting us.

Cookies

We use cookies and similar technologies to operate and improve our platform. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict certain processing activities
• Request portability of your data in a structured format
• Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at fly@leviateair.com.

Marketing & Opt-Out

You may receive marketing emails about FlyMore features, offers, and private aviation insights. You can unsubscribe at any time by clicking the “unsubscribe” link in any marketing email or by contacting us directly. Opting out of marketing will not affect service-related communications.

Children's Privacy

FlyMore is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us and we will promptly delete it.

International Data Transfers

Your data may be transferred to and processed in countries other than your own. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable privacy laws.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date at the top of this page and, where appropriate, by email. Continued use of the platform after changes constitutes acceptance of the updated policy.

Contact

For any privacy-related inquiries, please contact us at fly@leviateair.com.

Leviate Air Group
Operating as FlyMore